I’m super excited to write this blog post. I’m always interested in new mail clients (I miss Mailbox). When I found out Polymail dropped for both iOS and Mac, I jumped on it. Apparently so did everyone else, which lead to some problems.
If you’ve never heard of Polymail before, don’t feel bad. I didn’t hear about it until super recently, myself. Polymail has a super slick UI that doesn’t waste space with stuff you don’t need. It features killer email delegation and reminders (remember when Mailbox let you put off an email until a date in the future?), get information about the person you’re talking to, and keep all this organized and synced between all your devices.
Let’s talk about the follow-ups, first. I’m a huge fan of triaging tasks. If it’s not time-sensitive, it doesn’t need doing right now. Granted, if there’s nothing else that needs doing, that logic doesn’t apply. This is super helpful for those with noisy business inboxes where everyone and their grandmother is clamoring for your eyeballs to absorb their textual essences. Sorry grandma, I’ll take a look at that chain letter tomorrow at 4:30 PM.
You can choose to follow up on a conversation using one of the preset dates, be super noncommittal and say “read later”, or pick an arbitrary date in the future, because you’re a master of your schedule and you know you have sixteen time slots open right now between today and Christmas 2018. Those voids of sadness need filling!
On the flip side, you can remind yourself to follow up with someone else if they don’t read your email. This is a neat feature, but be careful. You can very easily become “that person” that everyone in your office hates. You know which person I’m talking about: “hey did you get my email?”
With great power comes great responsibility. Can I trust you to not abuse it?
When you’re writing your digital prose to the person on the other end your email exchange, knowing who the heck they are is important. It’s even more important in cases like candidate screening or figuring out if the person is real, or not. Next time you get resumes for a job application, use their information Polymail will glean about them on your behalf.
The Downside of Cloud Sync
While writing this quick review and even attempting to use Polymail, I ran into two problems that I think are worth noting.
First, cloud sync is a very dangerous territory to enter if you’re not prepared. In the case of Polymail, I don’t think they were. The sign up process requires you give them access to your email accounts, which is fine. The problem here is, they do everything through their servers. The emails don’t go straight from gmail.com or outlook.com or your O365 account to the client. Nope. That’s too easy (or hard). I found this to be true when after about six hours, Polymail claimed I didn’t have new email. If only that was *really *the case.
Hi all! 👋 Initial mail syncing may take a little longer due to high traffic right now, but we’re working on it. Thanks for your patience! 💌
— Polymail (@PolymailApp) July 21, 2016
That’s the tweet Polymail posted about the delays. Given I haven’t received more than one round of emails, I’d say it’s more than a delay.
My second problem is moving email accounts from one Polymail account to another. I wanted to use Polymail for work, too, so I created a work Polymail account. I also wanted to get my work email on my personal devices using Polymail. My routes were to use my work Polymail account everywhere else or move my work email to a personal Polymail account. I opted for the latter but ran into an issue.
My work email address is stuck in some sort of “account will be deleted” state that won’t progress. I didn’t think it’d take hours to delete an account, but I guess so. In the mean time, no work email via Polymail.
End of the Day
Originally I was pretty hesitant to jump in because of cloud syncing issues. This morning, I checked on it and everything seems to work well now and I was no longer getting the error in adding my work email account. So with all that being said, I’d definitely recommend Polymail.